PLEASE READ THE FOLLOWING TERMS OF OUR PRIVACY POLICY

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks used by Savyy Tech Limited. By accepting this privacy policy, you authorize us to collect, store and use any information that you provide on our Website or native mobile applications.

When you use this website, we are committed to protecting your privacy in a fair and equitable manner and we will only use the information that we collect about you lawfully. and it will only be used in accordance with this privacy statement

The information we collect about you enables us to process your order and provide you with the best service possible. We only send promotional emails with your permission and do not pass your details onto third parties.

We will not send any unsolicited commercial email (also known as spam) and all marketing emails will include details of how to opt-out/unsubscribe.

Information we Collect

We will need to collect the following information to process and fulfill your order, and to notify where applicable the status of your order:

  • your name
  • address
  • date of birth
  • phone number
  • email address
  • credit or debit card details
  • cookies
  • login details

We will never collect sensitive information about you without your consent.

Use of Information collected

  • Order Processing: To process and fulfil your order
  • Payments: Processing Payments for your order
  • Order Status: Notify the status and fulfilment of your order
  • Service: To provide and personalise services according to your needs
  • Enquiry/Returns: Dealing with your enquires or returns
  • Marketing: We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • Web analytics: we use cookies and the device-level personal information to build a profile of your use of the site, including any transactions that you make, so that we can personalise our marketing offers to you, and to customise your website visits. To find out more please see our Cookie Policy. The legal basis for processing is legitimate interest.
  • Anonymous web analytics: we aggregate and anonymise all your activity on our website for traffic analysis, to help measure and improve the website performance. We also use this anonymised data to monitor the effectiveness of our advertising and to determine the level of interest in different pages on our website. Your personal data is anonymised in this process, so there is no requirement under GDPR for a legal basis for processing.
  • Social media advertising: we may target you with advertising or marketing on social media based on your website activity on our website, including the items you have put into your basket and not checked out, or the items you have showed an interest in. The legal basis for processing is legitimate interest. Note that there is a facility for you to stop us doing this – see youronlinechoices.com.
  • Internal records: we will keep your information for our own internal records.

How the Information is collected

  • All information entered by you on our website, such as your name, address, contact number, email ID, chat history, and such other information sent by you via emails to our email ID.
  • Information collected by means of cookies that are installed on your hard drive.
  • Information such as the IP Address of your computer, the server from which you are accessing our website and native mobile applications, details of web browser and operating system used to access our website or native mobile applications, date, time and place of accessing of our website and native mobile applications etc.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Safeguard/Security

We are committed to ensuring that your information is secure. We endeavor to keep and maintain up-to-date information about you. You can request by writing to us to check the information we hold about you. If any inaccuracies are found, please advise us to correct or delete the inaccurate information

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We do not store credit card details nor do we share customer details with any 3rd parties.

We only retain your data for as long as is necessary and for the purposes specified in this notice. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years. After this time, we may delete such records. We reserve the right to share any personal information if required by law or court order which shall be without notice to you

We may process your personal information for our legitimate business interests under the legal basis of legitimate interests. e.g. fraud prevention/direct marketing/data analytics/enhancing, modifying or improving our services/identifying usage trends/determining the effectiveness of promotional campaigns and advertising.

Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.

From time to time we may use technology to track the patterns of behavior of visitors to our site. This may be by using a \”cookie\” which would be stored in your browser. You can modify your browser to reject these or to inform you before this happens and give the opportunity to accept the cookie. Information collected through a cookie will be held by us for monitoring and research purposes but it will not be able to identify you by name, address, email address, or credit card details.

To process an order, we need your credit/debit card number and expiry date, plus any security details that the credit card processor may require. We use trusted and reputable third-party hosting agents and payment providers to ensure the security of personal data. All credit card details that are given to us by you the customer is done so on a secure server using Payzone. The transfer of the purchase details from our site to Payzone is encapsulated using their encrypted and digitally-signed protocol. This uses a combination of standard methods to ensure that the information passed is secure and tamper-proof. Payzone is level 1 (the highest level) PCI DSS compliant and is regulated by qualified security assessor Trustwave. Please note, we do not store any financial information from you.

Who do we share your information with?

We don’t sell, distribute or lease your personal information to third parties unless we are required to do so by law or regulation or have your consent to do so.

However, we sometimes share your personal information with trusted providers of services on our website, being:

  • Payzone, for processing of your payment details;
  • Operational companies such as courier companies for delivering your goods;
  • The IT company we use to support our website;
  • Google/Facebook/Instagram/Twitter to show you products which might interest you while you are browsing the internet;
  • IT company we use to store email addresses for marketing emails;

We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Your information may also be transferred to another company in the event of the sale of our company to a third party.

Controlling your data

If you have previously agreed to us using your personal data for marketing purposes, you may change your mind at any time by:

  • Clicking “unsubscribe” on any email communication that we send you;
  • Changing your preferences by logging into your account on the website; or
  • Writing to or emailing us at CS@savyytech.co.uk.

Depending on your individual settings, many web browsers automatically accept some cookies, but you can modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website.

Requesting the information, we hold about you

You have the right to request details of the personal data which we hold about you under the relevant Data Protection legislation. We will provide a copy of the personal information we hold free of charge.

If you believe that any information being held by us is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any such information.

You may request us to remove all incorrect information we hold on you.

If you would like to do any of the above, please email us at sales@savyytech.co.uk.

How long do we keep your personal information?

Whenever we collect or process your personal information, we’ll only keep it for as long as is necessary for the purpose for which it was collected.

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

How do we keep your information secure?

All personal information is moved to and from our website via an HTTPS connection, which means that the transfer of data is also encrypted. Our website uses Secure Sockets Layer (SSL), which encrypts your personal data.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically the transmission of such data to our website is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

What are your rights over your personal information?

This privacy statement reflects the rights that you have under the General Data Protection Regulation. Those rights regarding your personal data are as follows – the right to:

  • access a copy of your personal information that we hold;
  • object to our processing of your personal data, if doing so causes you distress;
  • prevent or withdraw your consent for us processing your data for direct marketing purposes;
  • object to decisions being taken using automated means that includes your personal data;
  • correct your personal data if it is incorrect, out of date or incomplete, or destroy such incorrect, out of date or incomplete personal data;
  • have your data erased from our IT infrastructure;
  • data portability;
  • be informed about the collection and use of your data.

You can find out more about your rights regarding your personal data in the UK from the Office of the Information Commissioner www.ico.org.uk.

Changes to our Privacy Policy

We reserve the right to change, add, delete or modify this Privacy Policy at any time. Any material changes we may make to our Privacy Policy will be updated in our Privacy Policy section. Please review it occasionally to remain informed and updated.

When you use our website, you have read, understood, and accepted the above Privacy Policy and the Terms and Conditions as set out.

COOKIES

What are cookies

Cookies are small files that are stored on a user’s computer which are designed to hold a modest amount of data specific to a particular client and website. Cookies are stored by your web browser to remember what action you have performed. There are various types of cookies that perform different actions such as remembering what items you have put in your shopping basket and identifying any errors with the site so we can resolve them.

Cookies cannot harm your computer and are only available to the website that originally set the cookie. Cookies are used in all eCommerce websites and are very important to enable the site to function properly.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

You can obtain more information on Cookies on this website – http://www.aboutcookies.org.uk/cookies

How we use cookies

We use cookies to identify which pages are being used helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system

We use cookies for a number of reasons including:

  • Remembering what is in your shopping basket
  • Remembering how far through the checkout process you are
  • Analysing website data information including estimating audience size and usage patterns
  • Sharing pages such as Facebook and Twitter
  • Making the login area secure

Types of cookies

Below we have details of the types of cookies used. We only use the Session Cookies on our website

Session cookies

Session cookies, also known as ‘temporary cookies’, help websites recognise users and the information provided when they navigate through a website. Session cookies only retain information about a user’s activities for as long as they are on the website. Once the web browser is closed, the cookies are deleted. These are commonly used on shopping websites or e-commerce websites.

Permanent cookies

Permanent cookies, also known as ‘persistent cookies’, remain in operation even after the web browser has closed. For example, they can remember login details and passwords so web users don’t need to re-enter them every time they use a site. The law states that permanent cookies must be deleted after 12 months.

Third-party cookies

Third-party cookies are installed by third parties with the aim of collecting certain information from web users to carry out research into, for example, behavior, demographics, or spending habits. They are commonly used by advertisers who want to ensure that products and services are marketed towards the right target audience.

Flash cookies

Flash cookies, also known as ‘super cookies’, are independent of the web browser. They are designed to be permanently stored on a user’s computer. These types of cookies remain on a user’s device even after all cookies have been deleted from their web browser.

Zombie cookies

Zombie cookies are a type of flash cookie that is automatically re-created after a user has deleted them. This means they are difficult to detect or manage. They are often used in online games to prevent users from cheating but have also been used to install malicious software onto a user’s device.

How users can opt out of or manage cookies.

Storing cookies is usual practice for any website that needs to remember what its users’ preferences are and we use cookies to keep track of your selections on the website. You can usually modify your browser to prevent this from happening (www.aboutcookies.org) for more information on this. If you choose not to receive cookies, you may still use most of the features on our website, including the ability to purchase items.

You can manage cookies in several ways to help protect your privacy online. You can enable cookies, disable them, or clear them as per your preference. You can delete existing cookies from your web browser and choose not to receive cookies in the future. This can be done by editing your web browser options. Please note that if you disable cookies, certain functionalities of the website may be affected.

What users can do to clear cookies installed on their computers?

Although cookies are very useful to navigate the Internet, you definitely need to know the basics of removing your cookie files so you can protect your privacy online. There are two kinds of cookies-regular text browser cookies and flash cookies. To ensure maximum web browsing privacy, you have to delete both kinds of cookies. Too many Internet users delete cookies that are text-based and leave flash cookies intact. This doesn’t protect your privacy. You have to know how to delete flash cookies, too.

There is no one standardized way to remove cookies since different browsers clear cookies using different procedures.

Please visit the below website to see how you can remove the cookies from your computer:

http://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html

If you require more information about cookies, please visit the below http://www.allaboutcookies.org/

DISCLAIMER

No use or Services available on the Website and native mobile applications are directed towards children. Savyy Tech does not knowingly collect Personal Information from children or sell its products to children.

When you use our website, you have read, understood, and accepted the above Privacy Policy and consent to the use of cookies by us and the Terms and Conditions as set out.