IN USING THIS WEBSITE, YOU ARE DEEMED TO HAVE READ AND AGREED TO THE FOLLOWING TERMS AND CONDITIONS

1. DEFINITIONS

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and any or all Agreements:

“Customer”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.

“The Company”, “Ourselves”, “We” and “Us”, refers to our Company, Savyy Tech Ltd. “Goods” or “goods” mean each item listed on the Website.

“Party”, “Parties”, or “Us”, refers to both the Customer and ourselves, or either the Customer or ourselves.

“Intellectual Property Rights” means all patents, registered and unregistered designs, copyright, trademarks, know-how and all other forms of intellectual property wherever in the world enforceable; “Website” or “website” means the website www.savyytech.com.

Any use of the above terminology or other words in the singular, plural, capitalisation, and/or he/she or they, are taken as interchangeable and therefore as referring to same.

2. INTRODUCTION

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.savyytech.co.uk website operated by the Company.

These terms and conditions shall govern your use of our website.

By accessing or using the website or purchasing any goods from the Website you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

You must be at least [18] years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least [18] years of age.

Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our [privacy and cookies policy].

3. STATUTORY RIGHTS

We reserve the right to change these Terms and Conditions at any time. Your continued use of the website shall signify your acceptance to be bound by the latest version of the Terms and Conditions. When you make a purchase from us that purchase shall be governed by the version of the Terms and Conditions in force at the time that purchase is made

Nothing on this site shall be construed as granting, by implication estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission.

By using our Website, you acknowledge and consent to us collecting, processing, and storing your personal data in accordance with our Privacy Policy.

4. GOVERNING LAW

All contracts for the sale of goods entered into by us and the Customer by using our website will be subject to English Law and will be deemed to have occurred in mainland United Kingdom. Any disputes relating to these terms and conditions shall be subject to the jurisdiction of the courts of England.

5. ACCOUNT REGISTRATION

You have the option to register for an account on our website by completing and submitting the “Account Registration Form” available on our website, and verifying the link that the website will send to you in the email you have provided.

You must not allow any other person to use your account to access the website.

You must notify us in writing immediately if you become aware of any unauthorised use of your account.

We may suspend or cancel your account or edit your account details at any time at our sole discretion without notice or explanation.

You may cancel your account at any time on our website

6. USER LOGIN DETAILS

If you register for an account with our website, you will be asked to choose a user ID and password.

It is your responsibility to keep your password confidential.

You must notify us in writing immediately if you become aware of any unauthorised disclosure of your password.

You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.

7. ONLINE ORDERS/PRICES

Orders are subject to acceptance by the company and the availability of the goods and will be invoiced at prices set out in our website at the time of purchase

All products shown on the website are in Pounds Sterling and are subject to availability.

If you are purchasing goods from outside the UK, currency fluctuations and credit card charges may affect the amount billed on your credit card.

Goods supplied by us to customers remain the property of the company until paid for in full by the customer.

Whilst we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur.

If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund.

8. Placing an Order

The Company may choose not to accept any order at Company’s sole discretion, including without limitation, in the case of pricing errors, unusual orders, and orders which the Company suspects are not placed in good faith.

By completing and submitting an order online, you are making an offer to purchase the Goods which, if accepted by us, will result in a binding contract. After you have placed your order, we will send you an email to acknowledge your order which will confirm the Goods you have ordered. This is not an order acceptance from the Company and at this stage, no contract is formed between the Company and the Customer.

The contract between the Company and the Customer is formed on the Company sending a shipping confirmation, whether or not the Customer receives such email. The contract for the sale of Goods will relate only to those Goods whose dispatch has been confirmed in a shipping confirmation from the Company to the Customer.

If we are unable to accept your order, we will contact you as soon as practicable (by email or telephone) to discuss your options.

9. PRE-ORDER

Pre-orders can be placed online as normal, on selected pieces. Please note that payment will be taken at the checkout and you will receive an email confirmation.

All Pre-Ordered items will take approximately 4-6 weeks. Please note, due to unexpected supplier delays, pre-orders can be delayed for up to 6-8 weeks. We will of course do everything we can to ensure your order arrives on time.

10. DELIVERY

Free standard delivery for all our products.

We will send you an email notifying you as soon as your Goods have been dispatched. If you chose standard delivery, you should receive your Goods within 2-5 business days (excluding Saturdays, Sundays, and Bank Holidays).

The date of delivery specified by the Company is an estimate only. Time of delivery shall not be of the essence of the contract. We will make every effort to deliver your goods in accordance with the timescales indicated above. We will not be liable for delays in delivering your goods.

We deliver within mainland UK and exclude the Scottish Borders, Scottish Highlands, Scottish Islands, Northern Island, Isle of Man, and the Isle of Wight. We may not be able to deliver in more remote parts of Scotland. If you require international delivery outside of the UK, please contact us using the Contact Us page of the Website, and we will do our best to help you or email us at sales@savyytech.co.uk

Please note that you will need someone to accept delivery (including by way of signature).

If you unreasonably defer delivery or delay the receipt of delivery after the courier has tried to deliver the ordered goods to you, or if you have provided the Company with an incorrect delivery address which results in an unsuccessful delivery, the delivery package will be returned to the Company, your order will be canceled and a full refund (less the delivery charges) will be issued to you.

11. CANCELLATION POLICY

Once an order has been placed, we are unable to make any changes or cancel your orders.

You can return your order once you have received it, please find further details in our Return Policy. We reserve the right to cancel the order if either (i) we have insufficient stock to deliver the goods you have ordered, or (ii) one or more of the items you ordered was listed at an incorrect price due to a typographical error.

If we do cancel your order, we will notify you by e-mail as soon as practicable following your order being placed and will re-credit your account with the full purchase price you paid as soon as possible, but in any event within five working days of us notifying you of the cancellation. We will not be obliged to offer any additional compensation for the disappointment suffered.

In accordance with the Consumer Contracts Regulations, you have the right to cancel your order. In order for you to cancel the order, the request must be made by email within 14 days, commencing the day after you received the delivery of your item. We will issue you with the RMA number which needs to be shown on the outer and inside of the return package. The item/s to be returned needs to be sent back to the address which will be provided to you on our email. The item/s must not have been used, altered, personalised, or in any way damaged and must be returned with its original packaging. Returns made under this provision will be at your own cost and this cost will not be eligible for a refund.

We may suspend, cancel or edit your account details at any time at our sole discretion without notice or explanation.

You may cancel your account at any time on our website.

12. RETURNS AND EXCHANGE POLICY

If, for any reason, you are unhappy with your purchase, or it does not meet your requirements, you can return it to us by following the “How to Return an Item” in the RETURNS & EXCHANGE section, provided that it is in its original condition and packaging, within 30 days of the date you received it and we will issue an exchange or a full refund for the price you paid for the item (excluding the original delivery charge). The Company reserves the right to refuse a refund where the item is returned damaged or showing signs of use or wear, or where it is not in its original condition and packaging, or the security tag has been removed. In particular, it must be returned in its original packaging in pristine condition.

Items must be returned within 30 days of receipt. If items are returned after this time, we are within our rights to refuse a refund but may be willing to offer an exchange, subject to it being in pristine condition.

This returns policy does not affect your statutory rights.

For more information, including on how to make a return, please see our Returns and Exchange Policy for details on returns and exchanges. The Returns and Exchange Policy is deemed to be incorporated into, and form part of, these Terms and Conditions.

13. PRODUCT INFORMATION

We have taken reasonable steps to display as accurately as possible the colours and other details of our products. The product dimensions supplied are intended to give an approximate indication of the size of individual products. Some items may appear slightly larger or smaller than the actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details or smaller than actual size in order to show the entire item. Every effort has been made to illustrate colours accurately but this is not always possible with digital reproduction on different web browsing platforms. Any description given or applied to the Goods is given by way of identification only and the use of such description shall not constitute a sale by description.

In particular, we cannot guarantee that colours in our images will be rendered correctly on different computer monitors. If you have any doubts about the colour, size or any other specification of the goods you wish to order, we recommend you Contact Us prior to placing an order on the Website.

14. FORCE MAJEURE

We will not be liable to the Customer or deemed to be in breach of contract because of any delay or non-performance directly or indirectly due to any cause beyond our reasonable control, including, without limitation, lack of adequate instructions from the Customer, Governmental regulations or requirements, acts of God, unavailability of materials, work stoppages, strikes, slowdowns, the impossibility of the use of public or private transport, boycotts or other industrial action and in such case may wholly or partially suspend shipment of Goods.

Our performance of any obligation (including delivery of the Goods) will be deemed to be suspended for the period that the Force Majeure continues, and we will have an extension of time for performance for the duration of that period. In such an event, you are entitled to cancel your order for a full refund.

For more information on the returns and exchanges and the process of returning the goods, please refer to our Returns and Exchange Policy

15. OWNERSHIP AND RISK

The products remain our property until full payment has been made by you and has been received by us.

Title of the products and effective control of the ownership passes to you on delivery of goods to you.

16. COMPLAINTS & CLAIMS

If you find that you are not satisfied with any product or service please contact our Customer Service team at cs@savyytech.co.uk. You will receive a written response within 7 working days. We will endeavor to resolve any complaint within a further 14 working days.

MISTAKES IN INVOICES, RECEIPTS OR PAYMENTS

Any mistakes in invoices, receipts, or payments will be rectified as soon as possible, and at the latest within 5 working days of agreeing to do so.

CLAIMS

The claim relates to shortages in delivery of goods or goods received in damaged condition. Claims can only be made through our Customer Service department by e-mail within 48hrs of delivery: CS@savyytech.co.uk. Any claims made before prior communication with our Customer Service department will not be considered.

All goods must be counted and checked at the time of delivery. Any damage, fault, or shortage must be reported on receipt of the goods. This does not affect your statutory rights as a consumer.

No claims will be considered for any losses due to the incorrect storage or handling by the customer of any goods supplied by us.

17. WARRANTY

We provide a 1-year warranty on all our goods supplied against faulty workmanship. Our warranty doesn’t cover faults caused by accident, neglect, misuse, any external damage or normal wear and tear.

Unfortunately, our warranty does not cover the loss or theft of any item/s. We would advise you to contact your insurance/ home insurance to make a claim with them directly. We are happy to provide any proof of purchase information that you may need. To request this information, please contact our customer service team on customerservice@savyytech.co.uk.

We will not be liable to you for any claims that arise out of the supply of our products to you unless we are negligent. We will not be liable in any event for any consequential loss, or loss arising out of any acts which are outside our control except where this is required by law. Our entire liability shall not exceed the price of the Goods, except where such limit is prohibited by law. Any typographical, clerical, or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice, certificate of authenticity, or other document or information issued by us shall be subject to correction without any liability on our part and without any prior notification.

18. LIABILITY

While we make every effort to ensure our Website is as accurate, current, complete, or error-free as possible, we are not liable for any inaccuracies or errors. In particular, we cannot guarantee that colours in our images will be rendered correctly on different computer monitors. The product dimensions supplied are intended to give an approximate indication of the size of individual products. Products shown may not be actual size. If you have any doubts about the colour, size, or any other specification of the goods you wish to order, we recommend you Contact Us prior to placing an order on the Website

If you do not receive goods ordered by you within seven working days of the date on which you ordered them, we shall have no liability to you unless you notify us by e-mail of the problem within seven days of the date on which you ordered the goods.

If the goods we deliver are not what you ordered, or are damaged or defective, or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by e-mail of the problem within seven working days of the delivery of the goods in question.

If you notify us of a problem under this condition, our obligation to you will be either:

  • To make good any shortage or non-delivery; or
  • To replace any goods that are damaged or defective; or
  • To refund to you the amount paid for the goods in question in.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses howsoever arising out of any problem you notify us of under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question as stated above.

We cannot be held responsible for any delays once the goods have left us and are in possession of the courier or Royal Mail.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any personal injury resulting from our negligence.

All materials on this Site, and the Site itself, are protected by copyrights, designs, trademarks, and/or all other intellectual property rights and materials.

These materials are owned by the Company. Such materials include, but are not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trademarks, and other materials contained in this site, as well as the software used in the design and development of this site. All rights are reserved, worldwide.

You are expressly prohibited from:

Reproducing, copying, editing, transmitting, uploading or incorporating into any other materials, any of the Website including without limitation, any images in any format of the products and their descriptions and other material made available on the website; and Removing, modifying, altering or using any registered or unregistered marks/logos/design owned by us, and doing anything which may be seen to take unfair advantage of the reputation and goodwill of the Company or could be considered an infringement of any of the rights in the intellectual property rights owned by and/or licensed to the Company.

20. OTHER APPLICABLE TERMS & POLICIES

The following additional terms also apply and form part of our Terms and Conditions:

Our Privacy and Cookie Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us; and Our Cookie Policy, which sets out information about the cookies used on the Website.

It is important that you read these Policies together with any other privacy notice or fair processing notices that we may provide on the Website at or around the time that we collect or process personal data about you (for example, fair processing notices that we may display to you at the time that you sign up to receive e-mail updates from us) so that you are fully aware of how and why we are using that data.

You have a right to receive a copy of the information we hold about you by applying to us in writing.

21. HACKING, VIRUSES AND OTHER OFFENCES

You must not misuse our website by knowingly introducing viruses, trojan, worms, logic bombs, or any other material which is malicious or harmful to our website. Nor must you attempt to gain unauthorized access to our website, server, computer, or database connected to our server. You must not attack our website via a denial of service attack or by distributing denial of attack.

If you breach any of the above provisions, you will be deemed to have committed an offence under the Computer Misuse Act 1990. We will not be liable for any loss or damage caused by our website, server, computer having been hacked, or for any viruses that may infect your computer by the use of our website or to your downloading any material posted on it.

22. WAIVER

The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein, shall not be a waiver of them or of the right at any time subsequently to enforce all the Terms and Conditions of this Agreement.

If you breach any of these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

23. EXCLUSIONS AND LIMITATIONS

The information on this website is provided on an “as is” basis. To the fullest extent permitted by laws, we:

  • excludes all representations and warranties relating to this website and its contents, including in relations to any inaccuracies or omissions in this website and/or its literature
  • excludes all liability for damages arising out of or in connections with the use of this website. This includes, without limitation, direct loss, loss of business or profits, damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect consequential and incidental damages.

24. SEVERABILITY

If any provision of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall be enforced to the fullest extent permitted by applicable law not affecting the validity and enforceability of any remaining provisions.